Refund and Cancellation Policy
Cancellation Terms
After making payment to pHNiNE Kaleido, customers may request for cancelling the order within 24 hours of payment by contacting service@phnine.co.in or +919686568594. pHNiNE Kaleido reserves the right to accept or reject any cancellation request at its sole discretion, including cases where order processing, dispatch, or service preparation has already begun. Any concerns or disputes will be handled directly between pHNiNE Kaleido and the customer.
Replacement Terms
pHNiNE Kaleido does not accept any replacement requests under any circumstances. Please review your order before making payments.
Refund Terms
pHNiNE Kaleido entertains requests for refunds only in cases of proven defects in product, damage during transit, service issues. To make a request, customers should contact pHNiNE Kaleido via service@phnine.co.in or +919686568594 within 3 days of delivery / service completion with the invoices, order information and supporting information to establish the alleged defects, damages or deficiencies.
pHNiNE Kaleido may accept or reject a request for refund at its sole discretion. If pHNiNE Kaleido approves the refund request, refunds will be processed within the timeline communicated by pHNiNE Kaleido. Any concerns or disputes will be handled directly between pHNiNE Kaleido and the customer.
Contact Information
For any cancellation, refund, or return requests, please contact us at service@phnine.co.in / +919686568594.
Contact Us (Business Address, official email address and Phone Number)
A 207, Samhita Sarovar, Horamavu Agara main Road, Horamavu, Bangalore 560043, INDIA
Official e-mail: service@phnine.co.in
Ph: +91 9686568594
